Refund policy
It is our goal to get everyone into the absolute perfect fit. To make this happen we've made it super easy for you to return or exchange your item. We'll take care of the shipping costs!
HOW TO: RETURNS & EXCHANGES
Head over to www.aretbasewear.com/pages/returns. Start an exchange or return in our return portal by entering your order number and email address. From here you can select the following options.
EXCHANGE AN ITEM
You have 60 days to exchange your item for a different size, cut or color. If you are not sure what size you need please do not hesitate to speak to us via live chat so that we can help you find the perfect fit. Once you know what size you need choose "Exchange" and we will send you an email with a link to your pre-paid return shipping label, on us. Include your newly requested size or color in the note area. Mail your qualifying return/exchange using the label provided. Once it is received and approved, Arêt Basewear will send out your newly requested item with no additional shipping charges.
RETURN AN ORDER FOR STORE CREDIT
You have 60 days to return your order for store credit. Just choose "Store Credit" and we will send you an email with a link to your pre-paid return shipping label, on us. Mail your qualifying return/exchange using the label provided. Once it is received and approved, Arêt Basewear will provide the original amount as store credit to be used at a later date.
RETURN AN ORDER FOR A FULL REFUND
You have 30 days to return your order for a full refund. Just choose "Refund" and we will send you an email with a link to your pre-paid return shipping label. Mail your qualifying return/exchange using the label provided. Once it is received and approved, Arêt Basewear will refund the amount, with a $6.45 deduction for shipping, to your original method of payment.
